Best Collateral Stores Temporarily Closed Due to Looting

Updated June 16, 2020

First and foremost, we hope you are safe and well in these unprecedented times. From COVID-19 to the tragic death of George Floyd, our communities have been upended in 2020. We understand the anger, frustration, and despair – we feel it too. 

 San Francisco SoMa District 

The Best Collateral location in San Francisco SoMa District are closed due to heavy damage resulting from looting activity on Sunday May 31, 2020. Security measures that Best Collateral had in place protected the contents of the in-store vaults. The vaults secured collateral for customer loans, including jewelry. All items from those vaults have been recovered and moved to other locations.

We are currently working with authorities to establish the extent of the damage and are completing a full inventory of stolen merchandise. We ask for your patience during this time as we work to make it possible for you to renew your loans or pick up your items at another one of our locations. Do not visit the closed locations. The phone lines are not operational at these locations, so we ask you to email Connect@BestCollateral.comcreate new email with any questions you may have.

Oakland, San Francisco Mission District, Sacramento, and San Rafael

Oakland, San Francisco Mission District, Sacramento and San Rafael locations have reopened and are operating on normal business hours: Tuesday – Saturday, 10am – 5:30pm.

Please email Connect@BestCollateral.comcreate new email with any questions. This is the most direct and immediate way to get an answer. Visit for up to date information.

With so much uncertainty in the world, please know that Best Collateral is still working to serve you, and still very much a part of our amazing communities. We thank you for your patience and we will continue to update you as more information becomes available. 

Stay Safe. Stay Well.

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