For questions about your account or transactions with us or for store-related inquiries, please call or text us at your local store’s phone number for the fastest response. Contact information and hours for each of our eight stores can be found at the following link:
If you have any questions or comments for our corporate office, or for escalated customer service issues, please feel free to send us a message.
Email us at connect@bestcollateral.com
Our corporate online customer service center is open Monday through Friday, 9am to 5pm. Your message is important to us – please allow up to 24 hours for a response.
If your message is received outside of the Customer Service Center hours, our response may take up to 48 hours.
